How to Order Your Repeat Prescriptions
There are several ways in which you can order repeat prescriptions:
- In person - Just drop the repeat prescription slip (right side of your prescription) into our prescription box, ticking the medications needed. Unticked slips may cause delays.
- Using the NHS App - (NHS account required)
- Using our online consultation system - (no registration required)
Important note
Please note that we do not accept email requests for repeat prescriptions. You must use one of our approved methods for ordering.
Emergency Prescriptions
You are able to request a limited emergency supply of a medication you are prescribed regularly as part of a repeat prescription. You will be charged your usual prescription fee. If you do not usually pay, it will be free.
Collections
Please allow at least 2 working days for repeat prescriptions to be processed. For example, prescriptions ordered on Friday will be ready by Tuesday PM; if Monday is a Bank Holiday, they’ll be ready by Wednesday PM.
For postal prescriptions, include a stamped, self-addressed envelope and allow up to one week for return.
Find a Pharmacy
The NHS find a service search tool can locate the nearest pharmacies to any postcode. Give it a try:
Nominating a Pharmacy
When you order repeat prescriptions using our online form, the NHS App, or Patient Access, you can nominate a pharmacy for your medications to be sent to. Your chosen pharmacy will be stored in our system, and you can change it anytime using these apps and services.
Medication Queries
If you have any queries regarding your medication - e.g. medication has not arrived at your nominated pharmacy, your medication is causing unwanted side effects, you are having trouble opening or swallowing your medication etc. please let us know by calling the practice or filling out our medication query form.
Remember your pharmacist can help you with many common medication queries.
Medication Reviews
Medications are given for a reason and the GP needs to know of any changes in your health which may affect your medication. Regular medication reviews are required at least annually, some may need a blood test to be done prior to the review with you and these may delay the production of a prescription.
Please make a note of your individual review date on your repeat prescription form. You will need to make an appointment to see doctor / nurse to review your medication. Prescriptions for further supplies will not be issued without this review.
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- Buy or Renew a PPC On-line
Help with Prescription Costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
There is further information about prescription charges and exemptions on the NHS website: