Repeat Prescriptions

pharmacy stocked with medicines

How to order your repeat prescriptions

There are several ways in which you can order repeat prescriptions:

  • In person, by dropping the repeat prescription list which is on the right hand side of your prescription, in the prescription box located in the porch (make sure you tick the medications you require - if the repeat slip is not ticked, then you have to be contacted to confirm the medications required and this may delay the process).
  • Using the NHS App. If you are registered for the NHS App then you can also use that system to request repeat prescriptions.
  • Using our online consultation system AccuRx - no registration required.

     Use NHS Services     Use AccuRx

Important note

Please note that we do not accept email requests for repeat prescriptions. You must use one of our approved methods for ordering.


Please allow at least 2 working days for repeat prescriptions to be processed. This is to ensure that there is sufficient time to draw up the prescription and to get it checked and signed by the GP. Therefore the following applies, for e.g. when ordered on Friday the repeat prescription will be ready on Tuesday PM and if Monday is a Bank Holida,y the repeat prescription ordered on Friday will be ready for collection on Wednesday PM.

For prescriptions by post please provide a stamped self addressed envelope and allow up to one week to receive the prescription back.

Find a pharmacy

The NHS find a service search tool can locate the nearest pharmacies to any postcode. Give it a try:

Find a Pharmacy

Electronic Prescription Service

Sunray Surgery is set up for the Electronic Prescription Service (EPS). We encourage patients to sign up for and use this service as it will allow us to send your prescribed medications to your nominated pharmacy electronically, meaning you don't have to come to the surgery to pick up your precription form.

Read more about the Electronic Prescription Service

Nominating a pharmacy

When you order your repeat prescriptions using our online request form, the NHS App or Patient Access online services you can nominate which pharmacy you would like your medications to be sent to. This nominated pharmacy will be stored in our systems and your medication will be sent there. You can change your nominated pharmacy at any time using these apps and services.

Medication queries

If you have any queries regarding your medication - e.g. medication has not arrived at your nominated pharmacy, your medication is causing unwanted side effects, you are having trouble opening or swallowing your medication etc... then please let us know by calling the practice or filling out our medication query form.

Remember your pharmacist can help you with many common medication queries.

Medication Query Form

Medication reviews

Medications are given for a reason and the GP needs to know of any changes in your health which may affect your medication. Regular medication reviews are required at least annually, some may need blood test to be done prior to the review with you and these may delay the production of a prescription.

Please make a note of your individual review date on your repeat prescription form. You will need to make an appointment to see doctor / nurse to review your medication. Prescriptions for further supplies will not be issued without this review.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Help with prescription costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

There is further information about prescription charges and exemptions on the NHS website: