Practice News

Sunray Surgery Newsletter - September 2024

Facts and Figures

Here are some facts and figures about our activities in September:

• 6104 Incoming Calls
• 4615 Calls Answered (75.6%)

Wasted Appointments

It is important that you cancel if you are unable to attend your GP or nurse appointment. We have made it very easy for you to cancel your appointments. You can cancel by calling the surgery and, when prompted, enter your date of birth or, by following the prompt on our reminder text. We are only able to offer your unwanted appointment if you cancel.

Please be kind to our staff

We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.

Sunray Surgery Newsletter - June 2024

New Blood Pressure Machine Available in Reception

We are pleased to inform you that a new blood pressure machine has been installed in the reception area for patient use. This service is provided free of charge to enable our patients to conveniently check and monitor their blood pressure while visiting the surgery. No appointment is needed—just drop by and take control of your health!

Welcome to Dr. Sharmin, Our New General Practitioner

We are excited to welcome Dr. Sharmin to our team as a new salaried General Practitioner. Dr. Sharmin will be available for full-day appointments on Tuesdays and Fridays. Her addition will allow us to increase appointment availability, ensuring that we continue to deliver high-quality care to all our patients.

Online Appointment Booking Now Live

You can now book appointments with our doctors, nurses, physiotherapists, pharmacists, or dieticians through the NHS app or our surgery website. Currently, there are two appointment slots available per day for each doctor, but we plan to expand availability soon to better meet your needs. Book your next appointment online for added convenience!

Wasted Appointments

It is important that you cancel if you are unable to attend your GP or nurse appointment. We have made it very easy for you to cancel your appointments. You can cancel by calling the surgery and, when prompted, enter your date of birth or, by following the prompt on our reminder text. We are only able to offer your unwanted appointment if you cancel.

Please be kind to our staff

We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.

Senior Partner retires

Article date: 20th March 2023

Dr T C Mohan is the founder and senior partner in a local NHS GP surgery, Sunray surgery located in the Sunray Estate, Tolworth Surrey.

After 40 years of continuous service to the local community in Tolworth, Surbiton and parts of New Malden she is aiming to retire by the end of March this year.

All services currently provided by Sunray surgery will continue to be provided by the same team under the medical directorship of the remaing partner.