This page will be regularly updated with important practice news and announcements about Sunray Surgery, with the newest articles appearing at the top of the page.
Sunray Surgery Newsletter - March 2025
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
Disabled Parking
The driveway at the front of our surgery is now designated for disabled parking only, ensuring easier access for patients with limited mobility.
NHS App
Did you know that the NHS app allows patients to:
- View their health record
- Order repeat prescriptions
- Book and manage appointments
- Get health information and advice
- Get their NHS COVID Pass
- View their NHS number
- Access estimated waiting times
The NHS App is available on iOS and Android:
Pharmacy First
Pharmacists are qualified healthcare professionals with five years of training, making them experts in medicines. They can provide clinical advice and over-the-counter medicines for various minor illnesses, with same-day consultations arranged at a convenient time.
Pharmacists can now offer advice, treatment, and supply NHS medicines for these common conditions:
- Earache/Ear Infections (Ages 1–17)
- Impetigo (Ages 1+)
- Infected Insect Bites (Ages 1+)
- Shingles (Ages 18+)
- Sinusitis (Ages 12+)
- Sore Throat (Ages 5+)
- Uncomplicated Urinary Tract Infections (Women, Ages 16–64)
Facts and Figures
Here are some facts and figures about our activities in March:- 3363 Incoming Calls
- 2322 Calls Answered (69%)
- 252 Telephone Appointments
- 1189 Appointments Offered
- 94 Appointments Not Attended
- 307 Blood Tests
- Friends and Family Feedback Result - 84.55% rated us "Good" or "Very Good"!
Submit your own Friends and Family Feedback to appear on our next newsletter!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Inhaler Recycling
Did you know that used inhalers do not get recycled even if you place them in your recycling bin?You can return used and used inhalers to your local pharmacy for their safe disposal. Recycle any packaging that your medication comes in, removing your details first. Don't keep unused medications, return them to your local pharmacy for safe disposal
Sunray Surgery Newsletter - February 2025
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
Disabled Parking
The driveway at the front of our surgery is now designated for disabled parking only, ensuring easier access for patients with limited mobility.
NHS App
Did you know that the NHS app allows patients to:
- View their health record
- Order repeat prescriptions
- Book and manage appointments
- Get health information and advice
- Get their NHS COVID Pass
- View their NHS number
- Access estimated waiting times
The NHS App is available on iOS and Android:
Pharmacy First
Pharmacists are qualified healthcare professionals with five years of training, making them experts in medicines. They can provide clinical advice and over-the-counter medicines for various minor illnesses, with same-day consultations arranged at a convenient time.
Pharmacists can now offer advice, treatment, and supply NHS medicines for these common conditions:
- Earache/Ear Infections (Ages 1–17)
- Impetigo (Ages 1+)
- Infected Insect Bites (Ages 1+)
- Shingles (Ages 18+)
- Sinusitis (Ages 12+)
- Sore Throat (Ages 5+)
- Uncomplicated Urinary Tract Infections (Women, Ages 16–64)
Facts and Figures
Here are some facts and figures about our activities in February:- 3329 Incoming Calls
- 2101 Calls Answered (63%)
- 223 Telephone Appointments
- 1167 Appointments Offered
- 85 Appointments Not Attended
- 280 Blood Tests
- Friends and Family Feedback Result - 84.03% rated us "Good" or "Very Good"!
Submit your own Friends and Family Feedback to appear on our next newsletter!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Inhaler Recycling
Did you know that used inhalers do not get recycled even if you place them in your recycling bin?You can return used and used inhalers to your local pharmacy for their safe disposal. Recycle any packaging that your medication comes in, removing your details first. Don't keep unused medications, return them to your local pharmacy for safe disposal
Sunray Surgery Newsletter - January 2025
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
NHS App
Did you know that the NHS app allows patients to:
- View their health record
- Order repeat prescriptions
- Book and manage appointments
- Get health information and advice
- Get their NHS COVID Pass
- View their NHS number
- Access estimated waiting times
The NHS App is available on iOS and Android:
Pharmacy First
Pharmacists are qualified healthcare professionals with five years of training, making them experts in medicines. They can provide clinical advice and over-the-counter medicines for various minor illnesses, with same-day consultations arranged at a convenient time.
Pharmacists can now offer advice, treatment, and supply NHS medicines for these common conditions:
- Earache/Ear Infections (Ages 1–17)
- Impetigo (Ages 1+)
- Infected Insect Bites (Ages 1+)
- Shingles (Ages 18+)
- Sinusitis (Ages 12+)
- Sore Throat (Ages 5+)
- Uncomplicated Urinary Tract Infections (Women, Ages 16–64)
Facts and Figures
Here are some facts and figures about our activities in January:- 3590 Incoming Calls
- 2209 Calls Answered (60%)
- 309 Telephone Appointments
- 1194 Appointments Offered
- 80 Appointments Not Attended
- 286 Blood Tests
- Friends and Family Feedback Result - 85.15% rated us "Good" or "Very Good"!
Submit your own Friends and Family Feedback to appear on our next newsletter!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Inhaler Recycling
Did you know that used inhalers do not get recycled even if you place them in your recycling bin?You can return used and used inhalers to your local pharmacy for their safe disposal. Recycle any packaging that your medication comes in, removing your details first. Don't keep unused medications, return them to your local pharmacy for safe disposal
Sunray Surgery Newsletter - December 2024
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
NHS App
Did you know that the NHS app allows patients to:
- View their health record
- Order repeat prescriptions
- Book and manage appointments
- Get health information and advice
- Get their NHS COVID Pass
- View their NHS number
- Access estimated waiting times
The NHS App is available on iOS and Android:
Pharmacy First
Pharmacists are qualified healthcare professionals with five years of training, making them experts in medicines. They can provide clinical advice and over-the-counter medicines for various minor illnesses, with same-day consultations arranged at a convenient time.
Pharmacists can now offer advice, treatment, and supply NHS medicines for these common conditions:
- Earache/Ear Infections (Ages 1–17)
- Impetigo (Ages 1+)
- Infected Insect Bites (Ages 1+)
- Shingles (Ages 18+)
- Sinusitis (Ages 12+)
- Sore Throat (Ages 5+)
- Uncomplicated Urinary Tract Infections (Women, Ages 16–64)
Facts and Figures
Here are some facts and figures about our activities in December:- 3078 Incoming Calls
- 1857 Calls Answered (60%)
- 317 Telephone Appointments
- 1089 Appointments Offered
- 45 Appointments Not Attended
- 216 Blood Tests
- Friends and Family Feedback Result - 83.33% rated us "Good" or "Very Good"!
Submit your own Friends and Family Feedback to appear on our next newsletter!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Inhaler Recycling
Did you know that used inhalers do not get recycled even if you place them in your recycling bin?You can return used and used inhalers to your local pharmacy for their safe disposal. Recycle any packaging that your medication comes in, removing your details first. Don't keep unused medications, return them to your local pharmacy for safe disposal
Sunray Surgery Newsletter - November 2024
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
Facts and Figures
Here are some facts and figures about our activities in November:- 3420 Incoming Calls
- 2174 Calls Answered (64%)
- 316 Telephone Appointments
- 1162 Appointments Offered
- 63 Appointments Not Attended
- 271 Blood Tests
- Friends and Family Feedback Result - 81.73% rated us "Good" or "Very Good"!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Sunray Surgery Newsletter - October 2024
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
Facts and Figures
Here are some facts and figures about our activities in October:- 3641 Incoming Calls
- 2439 Calls Answered (67%)
- 327 Telephone Appointments
- 1497 Appointments Offered
- 91 Appointments Not Attended
- 220 Blood Tests
- Friends and Family Feedback Result - 89.16% rated us "Good" or "Very Good"!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Sunray Surgery Newsletter - September 2024
How to book an appointment
- Visit our appointments page or
- Complete an online booking request form
The completed form will be triaged by our trained navigation team and you will be contacted with the outcome.
This could be a link sent to your phone to book an appointment, a direct telephone call, self-care advice, or navigation to a service that is more appropriate to help and support you.
If you do not have a phone or you are less able to use the online form, please contact the practice and inform staff who will be willing to support you.
Facts and Figures
Here are some facts and figures about our activities in September:- 3653 Incoming Calls
- 2485 Calls Answered (68%)
- 716 Telephone Appointments
- 1198 Appointments Offered
- 105 Appointments Not Attended
- 289 Blood Tests
- Friends and Family Feedback Result - 91.49% rated us "Good" or "Very Good"!
Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. You can cancel by calling the surgery. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Sunray Surgery Newsletter - June 2024
New Blood Pressure Machine Available in Reception
We are pleased to inform you that a new blood pressure machine has been installed in the reception area for patient use. This service is provided free of charge to enable our patients to conveniently check and monitor their blood pressure while visiting the surgery. No appointment is needed—just drop by and take control of your health!Welcome to Dr. Sharmin, Our New General Practitioner
We are excited to welcome Dr. Sharmin to our team as a new salaried General Practitioner. Dr. Sharmin will be available for full-day appointments on Tuesdays and Fridays. Her addition will allow us to increase appointment availability, ensuring that we continue to deliver high-quality care to all our patients.Online Appointment Booking Now Live
You can now book appointments with our doctors, nurses, physiotherapists, pharmacists, or dieticians through the NHS app or our surgery website. Currently, there are two appointment slots available per day for each doctor, but we plan to expand availability soon to better meet your needs. Book your next appointment online for added convenience!Wasted Appointments
It is important that you cancel if you are unable to attend your GP or nurse appointment. We have made it very easy for you to cancel your appointments. You can cancel by calling the surgery and, when prompted, enter your date of birth or, by following the prompt on our reminder text. We are only able to offer your unwanted appointment if you cancel.Please be kind to our staff
We aim to treat all our patients courteously and with respect. We will do everything possible to offer a service, which we ourselves would like to receive elsewhere. Please treat our staff with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated. Offenders will be reported to the police and deregistered.Senior Partner retires
Article date: 20th March 2023
Dr T C Mohan is the founder and senior partner in a local NHS GP surgery, Sunray surgery located in the Sunray Estate, Tolworth Surrey.
After 40 years of continuous service to the local community in Tolworth, Surbiton and parts of New Malden she is aiming to retire by the end of March this year.
All services currently provided by Sunray surgery will continue to be provided by the same team under the medical directorship of the remaining partner.