New Patients

REGISTER AS A NEW PATIENT AT SUNRAY SURGERY

REGISTER AS A NEW PATIENT

If you are living in our area (please click on Practice Catchment Area) and wish to register with us, please complete all of the following forms by clicking on each of the links in our Registration Pack.

The proxy form is for a guardian/parent to have access for a child under 11 years old to book their appointments and order medication.

Please print off and complete all the appropriate forms, depending on the age of each patient wanting to register. You can either drop them in the surgery with a copy of the following documentation;

One photographic proof of identification, either a photo driving licence or passport

AND

One proof of your current address, which can either be a recent utility bill (no less than 2 months old), or a mortgage / bank statement or a letter from your landlord or a rental agreement.

Registration will not be complete until you have completed all necessary forms attached and attended the surgery with proff of identity

PLEASE NOTE THAT WHERE THERE ARE SEVERAL PEOPLE FROM ONE HOUSEHOLD REGISTERING YOU MUST EMAIL EACH PERSON'S REGISTRATION APPLICATION WITH SUPPORTING EVIDENCE SEPARATELY. 

All our new patients are offered a health check with a member of our clinical team to check that all required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

YOU MUST ALLOW AT LEAST 10 WORKING DAYS FOR YOUR ACCOUNT TO BE REGISTERED. PLEASE ENSURE THAT YOU HAVE COMPLETED ALL THE RELEVANT FORMS INCLUDED IN THE REGISTRATION PACK BEFORE SUBMISSION. INCOMPLETE APPLICATIONS WILL DELAY YOUR REGISTRATION.

If you need any help with this process, please contact reception desk  at the surgery  where our team will be happy to assist.

CATCHMENT AREA

MOVING OUT OF THE PRACTICE CATCHMENT AREA

If a patient moves out of the practice's catchment area the patient will not be able to stay with us and will have to register with a GP in the area where they move to.

This is so the surgery remains non-discriminatory and is fair to all those patients who live in the practice’s catchment area to be able to get an appointment.

CHANGE OF NAME,ADDRESS , TELEPHONE NUMBER AND EMAIL

Please advise us with proof and in writing if you change name, address ,telephone number., E mail 

Click here to complete our online form. 

TEMPORARY PATIENT REGISTRATIONS

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

GUIDES FOR NON-ENGLISH SPEAKING PATIENTS

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

 

england English Urdu Urdu
albania Albanian india Hindi
egypt Arabic lithuania Lithuanian
bulgaria Bulgarian poland Polish
china Chinese (Cantonese) portugal Portuguese
china Chinese (Mandarin) spain Spanish
russia Russian French French
Turkish Turkish Punjabi Punjabi
Gujerati Gujerati Somali Somali
Croatian Croatian Bengali Bengali
Iran Farsi  

Additional information

 

- guidelines for non-english speakers

- lunguage interpreter 

 

Disabled Patient Facilities:

- hearing loop available

- There is good wheelchair access in the building  There are fully automatic doors that operate on a sensor basis to assist those patients who are disabled/wheelchair bound or those with buggies.There is also wider door with ramp at the back for disabled people.